About Me

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Ritam
Chakraborty

The Software Engineer who can take your ideas into next level

I am a full-stack software engineer with over 5+ years of experience in building and delivering high-quality software applications. I am proficient in a variety of programming languages and technologies, including Java, Spring Boot, Angular, Postgres. I am also a highly skilled problem solver and I am passionate about using my expertise in code to solve real-world problems. I am always eager to learn new things and I am always looking for ways to improve my skills. I am confident that I have the skills and experience necessary to be successful in your company.

Where I Live

Midnapore

What Is My Age

28 years

What Langauges I Speak

English, Bengali, Hindi

Jan, 2024 - Present

eXp Realty

Engineering Lead with 5+ years of experience leading an AI-powered voice platform. Lead a team of 6 engineers to manage voice concierge services within the Twilio ecosystem.

Architected a backend system from scratch using Node.js and Fastify, handling 4,500+ calls and 2,000+ messages daily. Built Kafka-based pub/sub pipelines and Redis session/caching layers.

Refactored the frontend by consolidating 15+ separate plugins into a single modular Twilio Flex plugin with authentication and authorization. Implemented real-time transcription, summarization, and supervisor dashboards; engineered an AI voice agent that eliminated a $10k/month vendor expense.

Reduced post-call documentation time from 10 minutes to 5 seconds, saving $25k/month. Optimized Twilio costs by 80% through automated spam filtering and cut AWS infrastructure costs by 90% by replacing legacy voice anomaly detection with an AI-driven podcast review solution.

Node.js

Fastify

Kafka

Redis

Twilio

React

Flutter

AWS

Aug, 2022 - Jan, 2024

Cresen Solutions

Software Engineer working on a Spring Boot microservices application and Angular frontend for a medical-domain product.

Designed and implemented a secure two-factor authentication flow, optimized the UI for mobile devices, and led refactoring for an Angular 14 upgrade.

Contributed to intern mentorship and hiring by participating in technical interviews and improving overall code quality.

Java

Spring Boot

Microservices

Kafka

Angular

PostgreSQL

Azure

Oct, 2020 - Aug, 2022

Cognizant

Junior Product Specialist and offshore lead for an insurance portal project. Delivered a new insurance portal for a Latin American bank, reducing policy issuance time by 40%.

Maintained a complex data grid system with 20+ logic-heavy calculation components, debugged Java applications, and supported product reliability.

Achieved certification as the first developer in the company to pass the Unqork platform developer exam.

Unqork

Java

Maven

Gradle

Spring

GWT

MySQL

Programming Languages

Java

JavaScript

TypeScript

Dart

Bash

Frameworks

Spring Boot

Angular

React

Solid

Astro

Deno

Flutter

Databases

MySQL

PostgreSQL

Tools

Git

GitHub

Docker

Linux

Figma

Framer